that's audacious podcast

September 21, 2026

Audacious Agency

In a recent episode of the That's Audacious podcast, host Lauren Clemett interviewed digital marketing coach and trainer Sarah Thomson, founder of Online Social Butterfly, to unpack what it takes to build a resilient business and an authentic personal profile.

Sarah Thomson spent years working in high-pressure corporate marketing and communications roles before making a sudden exit. Balancing demanding corporate hours - often working past 11:00 PM while managing two young children - eventually reached a breaking point. Realising the toll it was taking on her family and health, Sarah resigned without a backup plan, determined to establish herself as a marketing consultant.

Upon stepping into entrepreneurship in Perth, Sarah quickly recognised that standard corporate consulting opportunities were far more limited in a smaller local market compared to major hubs like London or Sydney. Rather than giving up, she adapted. Landing her first social media management client fifteen years ago marked the beginning of a major shift. She pivoted from dry LinkedIn training to the rapidly growing landscape of Facebook marketing, turning a lucky break into a sustained career.

Through her business, Online Social Butterfly, Sarah now coaches female entrepreneurs to scale their operations using digital products, masterminds, and online courses. Her mission stems from a widespread issue in the small business sector: entrepreneurs trading hours for dollars, getting trapped by technical overwhelm, and relying single-mindedly on one service or marketing channel.

Building Resilience, Mastering AI, and Harnessing Award Leverage

Early in her entrepreneurial journey, Sarah received crucial financial advice from her accountant: single-platform dependency leaves a business vulnerable. After watching peers lose their entire livelihoods overnight because of social media algorithm changes and policy shifts, she deliberately diversified her revenue streams into coaching, corporate workshops, and digital training.

Sarah’s approach to modern digital strategy balances technological adoption with authentic human connection:

  • Demystifying Technical Barriers: While free resources and AI tools abound, small business owners often stall due to mindset blocks and fear of technology. Sarah’s coaching model focuses on guiding clients past small technical hurdles to build true confidence.
  • Embracing Modern AI Tools: Rather than fearing technological disruption, Sarah launched AI training workshops immediately after ChatGPT’s emergence. She uses AI platforms like Claude to manage complex back-end advertising tasks - such as conversion tracking - while advising clients to keep creative content, images, and brand voice strictly human and personal.
  • Integrating Paid Advertising: Recognising that organic social media reach is no longer sufficient on its own, Sarah advocates for combining organic posts with targeted Meta ads to ensure predictable audience growth.
  • Exploring Independent Platforms: To reduce reliance on mainstream social networks, Sarah established a strong presence on Substack, leveraging long-form writing to build direct, monetisable relationships with readers outside algorithm-driven feeds.
  • Maximising Profile Building Through Awards: Sarah highlights the strategic value of entering business awards, emphasising that the process itself serves as a powerful marketing engine. Rather than keeping submissions secret for fear of losing, Sarah argues that sharing the entry journey builds strong audience support and market credibility, regardless of the final outcome.

Key Achievements and Professional Milestones

  • Fifteen years of continuous business operations and revenue diversification in digital marketing.
  • National Award Finalist / Second-Place Winner in the competitive Podcast Category (leveraged extensively to reposition her show as an award-winning platform).
  • Founder and Lead Digital Marketing Coach at Online Social Butterfly.
  • Creator and Author of two distinct Substack publications: Digital Queens Dispatch and My Year of Intentional Living.
  • Early adopter and keynote trainer delivering weekly AI and digital marketing workshops for state government organisations and corporate bodies.

Insights, Authenticity, and Lessons Learned

Throughout the interview, Sarah offered candid reflections on perfectionism, personal growth, and profile building, delivering key takeaways for entrepreneurs hesitant to put themselves forward.

On overcoming imposter syndrome and technical perfectionism, Sarah shared her philosophy on delivering immediate value:

"I just needed to be one step ahead of all of you in the room. I didn't need to be an expert. I don't need to be a technical expert. I just need to be able to give you value and you can go away and do something."

Addressing the reluctance many business owners feel when considering awards or social media promotion, Sarah highlighted how overthinking holds people back:

"Nobody's paying as much attention as we think they are on social media... The fact that you go for awards is enough of a success because most people don't. Heck yes, you put yourself out there."

Reflecting on the deeper personal benefits of going through an award submission process, Sarah noted how rare and essential self-recognition is for business owners:

"Awards make me sit down, and when I've written ones... I actually cried at some of the stuff that I'd achieved, and I hadn't even paused and acknowledged that."

Finally, on maintaining vulnerability and enjoying the entrepreneurial path, Sarah advised business owners to drop the pressure of perfection:

"I'm an imperfect human being and that's what makes us amazing... I would just say let go and have fun because it's all going to be okay."

Contact

To learn more about Sarah Thomson’s coaching programs, digital workshops, or content publications, connect via the following platforms:

Substack Publications: Digital Queens Dispatch and My Year of Intentional Living

The Audacious Award Winning Workbook

Everything you need to leverage your award including crafting an awesome acceptance speech, leveraging checklist, award story ideas, hero story template, leveraging opportunities and a marketing action plan.

Audacious Agency


Are you are doing something impactful, innovative or incredible and you’re tired of being the world’s best kept secret?

The Audacious Agency is here to help you achieve the recognition you deserve. As award writing specialists and profile building experts, we empower entrepreneurs and business owners to become visible, credible, and profitable.

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