Terms & Conditions

These Terms govern your access to, usage of all content, Product and Services available at https://theaudaciousagency.com website (the “Service”) operated by The Audacious Agency Pty Ltd (“us”, “we”, or “our”).

Your access to our services are subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.

Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.

Intellectual Property

The Agreement does not transfer from Us to you any of Ours or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with The Audacious Agency Pty Ltd and its licensors.

Third Party Services

In using the Services, you may use third-party services, products, software, embeds, or applications developed by a third party (“Third Party Services”).

If you use any Third Party Services, you understand that:

  • Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party websites or Services.
  • You acknowledge and agree that We shall not be responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any such content, goods or services available on or through any such web sites or services.

Accounts

Where use of any part of our Services requires an account, you agree to provide us with complete and accurate information when you register for an account.

You will be solely responsible and liable for any activity that occurs under your account. You are responsible for keeping your account information up-to-date and for keeping your password secure.

You are responsible for maintaining the security of your account that you use to access the Service. You shall not share or misuse your access credentials. You must notify us immediately of any unauthorised uses of your account or upon becoming aware of any other breach of security.

Awards & Profile Building Services

As each award program differs, packages are an example of submission requirements. All packages require client to attend an online interview with The Audacious Agency and to supply relevant information for the entry and support documentation as needed. All entries will be approved by clients before submission and clients are responsible for confirming entries for submission in time for the entry dates of the awards. Rush fees will be applied if clients do not confirm within 12 hours of the award closing date or if the package is obtained within 1 week or less of the closing date. The Audacious Agency does not guarantee success with any awards platform, we do provide clients with everything they need to leverage their entry, as a nominee, finalist or winner.

Not included, But highly recommended to budget for:

  • Entry fees, range from Free to $125 - $900 per entry
  • Shipping - trophies, awards, medals or certificates - eg free to $190
  • Tickets to awards gala event, ceremony or conference - eg $200 - $900
  • Travel and accommodation - range $500 - $10,000
  • Hair styling, make-up, nails or wardrobe required - eg $300
  • Professional photography or video - may be included in gala dinner tickets but allow $100-$250 to pay for this service at the event

deliverables subject to change:

  • The Audacious Agency does not guarantee success with awards, as we only select award programs with rigorous systems and judging. We do not recommend entering paid awards that guarantee you an automatic win, as they lack credibility. We leverage all awards regardless of your final status as an entrant, finalist or winner.
  • Deadlines and fees are subject to change and range across awards programs. We aim to communicate all deadlines and fees, but they may differ from the start of the calendar year. We reserve the right to substitute any award after discussion with the client.
  • The media industry is constantly changing, and some publications may not be available at times. Alternatives will be sourced as and when needed.
  • We monitor media call-outs and requests from journalists, so we can leverage opportunities as they occur, which may not be on your plan. We do guarantee the targeted media will publish your media articles or a syndicated online service.
  • It is the clients responsibility to provide accurate and up-to-date information and be honest in the awards and media interviews.
  • All communications will be conducted via email and via the systems we use to process awards and publicity. No comms via social media will not be entered into.
  • The client is required to approve all awards entries and media articles in a timely manner. The Audacious Agency cannot be held responsible for missed deadlines if the client fails to respond to approval requests or late payment of entry fees.
  • Rush rate of up to $200 may be charged if clients request a new entry be submitted within 1 week of the awards deadline.
  • Once created, and as long as all payment have been made by the client for the services provided, all award entries and media articles, social media content, media kit, and support document remain the property of the client and can be requested at anytime.

profile building plans & services:

  • It is the client's responsibility to provide accurate and up-to-date information and to be completely honest during the strategy session. We create a plan based on the information shared with us and cannot start from scratch if the client changes their direction or goals. The client is required to attend the strategy session, review, and approve the plan promptly. The Audacious Agency cannot be held responsible for missed deadlines if the client fails to respond to requests in a timely manner.
  • Profile Building Plans will not be released until the client has completed all payments. Our strategic approach begins as soon as you request your plan and pay the fee, drawing upon decades of brand building, journalism skills, and award-winning expertise from the outset. No refunds will be offered at any time.
  • The Audacious Agency does not guarantee success based on the Profile Building Plan developed. We select award programs known for rigorous judging processes, and do not recommend entering paid awards that guarantee automatic wins, as they often lack credibility. We encourage clients to leverage all awards, regardless of their final status, and any published or broadcast media content resulting from the plan. We provide the resources necessary to do so.
  • Award deadlines and fees are subject to change and vary across awards programs. While we aim to list all deadlines and fees, they may differ from the start of the calendar year.
  • The media industry is constantly evolving, and some publications listed in the plan may become unavailable. We recommend using Medianet, Sourcebottle, HARO and other proactive listings to stay updated with media developments. You are encouraged to monitor media call-outs and journalist requests to seize opportunities as they arise, even if they are not part of the initial plan.
  • The Profile Building Plan covers activities for a 3, 6 or 12-month period. Once approved, and as long as it has been paid for by the client, it becomes the property of the client to implement as they see fit. Clients can request plan updates for an agreed review fee at any time, and we recommend reviewing it at least annually. It is the client's responsibility to implement the plan, unless they choose to appoint The Audacious Agency for implementation.
  • By engaging with The Audacious Agency to create and/or implement a Profile Building Plan, clients agree to these terms and conditions.

working with us:

  • Our profile building services are structured to offer clients the flexibility of selecting between 3, 6, or 12-month engagement periods. We emphasise that the minimum period for working with us is at least 3 months, as this timeframe is essential to effectively build and gain traction for your profile. Throughout the service duration, we conduct monthly reviews to assess progress and ensure alignment with your objectives. At the end of the agreed term, clients have the option to choose whether to extend their engagement with us based on their evolving needs and goals. This approach allows us to continuously adapt our services to best serve your profile-building requirements.
  • Clients have the option to pause or terminate their profile building service with a minimum of 30 days' notice, recognising the ongoing nature of the work we undertake. This flexibility is essential because our services, including the development of awards entries and media articles, may be in progress at any given time and often require several months to yield tangible results. We aim to ensure that our clients have control over their engagement with us while respecting the intricacies of our service delivery process. Please note that any ongoing projects, such as awards entries or media articles, will be handled according to the terms outlined in the initial agreement, and the results achieved up to the point of termination will be delivered in accordance with our standard procedures.
  • Payment plans are made available to assist clients in paying off the service fees over time. They are not a ‘per award’ or per article’ agreement, they are a split payment for services. Should a client wish to cease the service at any time, giving 30 days notice, the payment plan will continue until such time that the services provided are in accordance with the payment plan agreed to. Many awards or media opportunities take many months to complete and work may have already begun when the cancellation is requested.
  • We want to clarify our policy regarding refunds and the nature of our services. While we do not guarantee award wins or specific outcomes, we do guarantee the provision of valuable resources and content that can be repurposed for your benefit. If fully paid for, these resources and content remain the sole property of the client once completed, regardless of the service duration. It's important to note that due to the often intangible nature of our work and the personalised efforts invested, we do not offer refunds at any time. However, we understand that unforeseen circumstances can arise, such as business closure or the unfortunate event of death, or force majeure events. In such cases, we are open to discussing potential solutions on a case-by-case basis, with the aim of reaching a fair and equitable resolution. Your satisfaction and our commitment to a positive client experience remain our top priorities

Termination

We may terminate or suspend your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately.

If you wish to terminate the Agreement or your The Audacious Agency Pty Ltd account, you may simply discontinue using our Services.

All provisions of the Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimer

Our Services are provided “AS IS.” and “AS AVAILABLE” basis. The Audacious Agency Pty Ltd and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither The Audacious Agency Pty Ltd, nor its suppliers and licensors, makes any warranty that our Services will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, our Services at your own discretion and risk.

Jurisdiction and Applicable Law

Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of Australia.

The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the state and federal courts located in Australia.

Changes

The Audacious Agency Pty Ltd reserves the right, at our sole discretion, to modify or replace these Terms at any time.

If we make changes that are material, we will let you know by posting on our website, or by sending you an email or other communication before the changes take effect. The notice will designate a reasonable period of time after which the new terms will take effect.

If you disagree with our changes, then you should stop using our Services within the designated notice period, or once the changes become effective.

Your continued use of our Services will be subject to the new terms.

>